PRIVACY POLICY

About our privacy policy

Hill Golf cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Hill Golf. The effective date for the validity of these conditions is 13-11-2023, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, you can contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and who has access to the data.

Web hosting

JouwWeb

We purchase web hosting and e-mail services from JouwWeb. JouwWeb processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. JouwWeb has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data.

E-mail and mailing lists

JouwWeb

We use the services of JouwWeb for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. JouwWeb does not have access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors

Mollie

We use the Mollie platform to process (part of) the payments in our webshop. Mollie processes your name, address and place of residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's service for which they engage third parties. Mollie does not store your data for longer than is permitted by law.

Shipping and logistics

PostNL, GLS, UPS and DHL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL, GLS, UPS and DHL to carry out deliveries. It is necessary for us to share your name, address and place of residence details with them. PostNL, GLS, UPS and DHL only use this data for the purpose of executing the agreement. In the event that PostNL, GLS, UPS or DHL engage subcontractors, they will also make your data available to these parties.

Purpose of data processing

General purpose of processing

We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will explicitly ask you for permission to do so. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation in fiscal and criminal investigations

In certain cases, Hill Golf may be required to share your data in connection with fiscal or criminal investigations by the government on the basis of a legal obligation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We will retain your data for as long as you are a client of ours. This means that we will retain your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to be forgotten. This also means that we will not retain your data for longer than two years from the last contact moment or transaction, unless there is a legal justification for this. Based on applicable administrative obligations, we must retain invoices with your (personal) data, so we will retain this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your order.

Your rights

Based on the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that is processed by or on behalf of us. Below we explain what these rights are and how you can invoke these rights. In principle, in order to prevent misuse, we only send copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of processed requests; in the event of a request to be forgotten, we administer anonymised data. You will receive all copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right of access

You always have the right to view the data that we (have) process and that relate to you personally or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we (have) process and that relate to your person or can be traced back to you, adjusted. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the email address known to us.

Right to restrict processing

You always have the right to restrict the data that we (have) process that relate to your person or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to portability

You always have the right to have the data that we (have) process and that relate to your person or can be traced back to you, processed by another party. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that has been processed by other processors or third parties on our behalf to the e-mail address known to us. In all probability, we will no longer be able to continue providing services in such a case, because the secure linking of data files can then no longer be guaranteed.

Right to object and other rights

In certain cases, you have the right to object to the processing of your personal data by or on behalf of Hill Golf. If you object, we will immediately cease processing the data pending the handling of your objection. If your objection is justified, we will provide you with transcripts and/or copies of data that we (have) processed and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Cookies are placed via our website by the American company Google, as part of the “Analytics” service. We use this service to track and obtain reports on how visitors use the website. This processor may be required to provide access to this data under applicable laws and regulations. We have not permitted Google to use the obtained analytics information for other Google services.

Third-party cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you of this by e-mail.

Contact details

Hill Golf
Willige Laagt 17p
5757 PZ Liessel
The Netherlands

Telephone number: +31 85 11 55 456
E-mail: info@hill.nl