FAQ (FREQUENTLY ASKED QUESTIONS)
What makes the Hill Golf golf balls different from other golf balls?
The Hill Golf golf balls differs from other golf balls in several key areas, including construction, materials, performance, durability and pricing. Here’s a breakdown of what sets them apart:
1. Construction:
Hill Golf golf balls: Typically feature a multi-layer design (e.g., 2-piece, 3-piece, or even 4-piece construction). These layers include a core, mantle, and cover, each engineered for specific performance traits like distance, spin, and feel. For example, premium balls like the Hill Golf PRO V and PRO X use a multi-layer approach to optimize both distance and control.
Low-Budget Golf Balls: Usually have a simpler 2-piece construction with a solid core and a basic cover. This design prioritizes durability and distance over finesse, making them less versatile.
2. Materials:
Hill Golf golf balls: Use advanced materials like Urethane and Surlyn covers, which provide a softer feel and better spin control, especially on approach shots and around the greens. The cores are often made with high-energy materials to maximize ball speed.
Low-Budget Golf Balls: Often have a harder cover, which is more durable and cheaper but offers less spin and a firmer feel. The core is typically a basic rubber compound focused on cost efficiency rather than performance tuning.
3. Performance:
Hill Golf golf balls: Engineered for specific player needs -higher spin for control (e.g., for skilled players), or lower spin for distance (e.g., for high handicappers). The balls excel in consistency, aerodynamics (thanks to sophisticated dimple patterns), and responsiveness across all types of shots.
Low-Budget Golf Balls: Prioritize distance over control, often with less consistent flight and minimal spin. They’re fine for casual play or beginners but lack the precision needed for advanced shot-making.
4. Durability:
Hill Golf golf balls: While urethane covers can scuff more easily, they’re built to maintain performance over multiple rounds if not heavily damaged. The focus is on playability rather than just toughness.
Low-Budget Golf Balls: Designed to withstand wear and tear, thanks to harder covers. They’re less likely to cut or scuff but may lose their already limited performance qualities faster.
5. Price and Target Audience:
Hill Golf golf balls: Priced lower than the major brands with comparable specifications and aimed at serious golfers who value performance and are willing to replace balls more often.
Low-Budget Golf Balls: Cost much less than the major brands and cater to beginners, or those who lose balls frequently and don’t want to invest heavily.
In short, a Hill Golf golf ball offers better control, feel, and tailored performance at an affordable price, while a low-budget ball sacrifices finesse for affordability and resilience. Your choice depends on your skill level, playing style, and how much you’re willing to spend.
What is the status of my order?
For the status of your order, you can log in to your Hill Golf account. After logging in, you can check the status of your order(s). Of course, you can also contact our customer service by email or telephone to inquire about the status of your order.
What is the regular delivery time?
Items that are in stock and ordered before 16:00 will normally be delivered by the parcel service the next working day. Items that are not in stock can usually be delivered within 1 to 5 days. Sometimes there may be extra pressure at the parcel service(s), which may cause your order to be slightly delayed. We will always inform you of this in a timely manner and, if possible, offer an alternative.
How come I didn't receive a track & trace code?
You will always receive an order confirmation with track & trace code via e-mail. Always check your spam or junk mail. Check whether the e-mail address you provided is correct. If you have made a typo, you will not receive an order confirmation. Log in with the e-mail address you provided or contact us via info@hill.nl.
How do I change my delivery address?
By logging into your account you can change your delivery address yourself. If you want to change the delivery address of a current order, it is best to send an email to info@hill.nl with the new address details.
How do I cancel an order?
You can do this by logging into your account at Hill Golf. Cancellation is only possible if your order has not yet been shipped by us. Has your order already been shipped? Then you can return it in its original condition after receipt. Don't have an account? Then contact us via info@hill.nl and we will try to help you as soon as possible. Click here for more information about returns.
Can I also collect my parcel from a parcel service collection point?
Yes. When ordering, indicate that you want to pick up your package at a collection point. Then choose the collection point near you. After you have paid for your order, you will receive an order confirmation from us. After your order has been sent, you will receive the track & trace code. This allows you to track the package and see when the package is ready at the specified location. The package is usually ready for you at the specified collection point the next working day from 4:00 PM. Please note that if the package is at the collection point for more than 7 days, it will be returned to the sender. So do not wait too long to pick it up.